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Initial Insight Server Configuration

After you have completed the installation of your Insight server, you must configure the following for your requirements and network environment:

• Server
• Site settings
• Optional Site Settings
• Maintenance Recommendations

Configure The Server

1. Install Insight, following the installation instructions included with the product.

   For more information, see the Insight Installation Guide.

2. Open the Console.

   Note: If you cannot open the Console, verify:
   - The Scribe services are started.
   - Your user is a member of the Scribe Console Users Group.
   
   For more information on adding users to the Scribe Console Users Group, see the Insight Installation Guide.
   

3. Expand the server node and the Administration node, then select Security.
4. On the File Management tab, select the Provide access to ALL folders on this server option.
5. Click the Services tab.
6. Do one of the following:
   • Allow access to all services:
     • Select the Provide access to ALL services on this server option.
   • Allow access only to selected services:
     1. Select the Provide access to THE SELECTED services on this server option.
     2. In All Services, select the following services:
        • Scribe AdminServer
        • Scribe BridgeServer
        • Scribe EventManager
        • Scribe MessageServer
        • Scribe MonitorServer
     3. Click the > button to share the selected services
7. Click the Message Queues tab.
8. In Message Queue Name, select the following Insight queues:
   • SCRIBEIN
   • SCRIBERETRY
   • SCRIBEDEADMESSAGE
9. Select the Alert Recipients node. The Alert Recipients page appears.
10. Click the Recipients tab.
11. Click the Add button. The Add Recipient dialog box appears.
12. Click the General tab and define at least one recipient to receive messages.
13. Click the Notification tab and specify the alert level(s) this recipient is to receive and where the recipient is to receive alerts.

    Note: The system monitors are installed with the Insight server. To access them, expand the Integration Server node and select Monitoring. These monitors have no Collaboration name listed and are owned by System.

14. Click the Recipient Groups tab.
15. For each of the DB Admin and the System Admin groups:
    1. Select the group and click the Edit button. The Recipient Group Properties dialog box appears.
    2. Click the Recipients tab.
    3. In Recipients, select the name of the user to receive alerts for this group and click the > button.
    4. Click OK.

    Note: If you do not specify recipients for these groups, email alerts from the TIBCO Scribe® Insight server are not sent to anyone.

Configure Site Settings

1. Expand the Administration node and select Site Settings.
2. If you are not using the default folder location, modify the location of the Collaborations root folder.
   • If you have multiple Insight workstations, be sure the location is centrally accessible.
   • Use the UNC naming convention (\\server\share\file_path).
   • Be sure this folder is regularly backed up.
3. Click the Email Settings tab and configure the email server setup for sending email notifications. For more information, see Email Connection.
4. Click the General tab.
5. In the Alert Notification area, click the Resume button.
6. Configure and enable the appropriate system monitors.

Optional Site Settings

Additionally, you may want to review and modify other optional site settings.

• Define a sleep period for backups — For more information on changing these settings, see Site Settings: Sleep Period.
• Review recovery settings for Scribe services — You may need to adjust the recovery settings for the Scribe services for your requirements. When the Scribe services are installed, they are configured to:
  • Restart on the first and second failures
  • Take no action on subsequent failures
  • Reset the failure count after one day
  • Wait 10 minutes before restarting

  To change these settings:

  1. Start Computer Management,
  2. Expand Services and Applications, then expand Services.
  3. For each Scribe service:
     1. Stop the service.
     2. Right-click the service and select Properties.
     3. Click the Recovery tab.
     4. Modify the settings as appropriate, if necessary.
     5. Restart the service.
• Modify the log on account for Scribe services — By default, the Scribe services log in as the system account, which has access only to resources on the local server and does not have access to resources on other servers. If the collaboration root folder is located on a shared folder either on the Insight server or a different server, the Scribe services need access to network servers, and you must change the log on account for the Scribe services.

  To change the log on account:

  1. Start Computer Management,
  2. Expand Services and Applications, then expand Services.
  3. For each Scribe service, right-click the service, select Properties, click the Log On tab, and modify the log on account.

     The user you specify must have access to all of the resources, including files, queues, and so on, used in all of the integrations.

Maintenance recommendations

• Be sure that the Scribe Internal Database is backed up regularly.
• If you are upgrading your Insight installation, run the ScribeMaintenance.sql script before starting the Scribe AdminServer service. Otherwise, the size of the execution log and transaction errors log may grow large enough to cause the upgrade script to timeout.
• Start the Scribe AdminServer service and modify the IDBCLEANUP_* key values to manage log file sizes, as necessary. For more information about the IDBCLEANUP_* key values, see Managing Execution Log Table Sizes.

See also

Adding a New Site

Administrators Guide Overview

Services Logon Options

Overview of the Console

Working with Services

Using the Console

TIBCO Scribe® Insight Help Library